CODE OF ETHICS

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  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

I have taken my Nissan 280Z, 350Z, and Xterra to Avi and Joshna at Z Tech in Longwood for over 30 years. I do it for a reason. Avi and the staff at Z Tech have serviced and repaired my cars economically and on schedule. Avi has educated me to the importance of regular maintenance. I have used the strategy of buying cars I like and paying them off, giving me 5 years plus of savings on car payments. My Nissan cars have lasted well over 200k miles thanks to Avi and Z Tech.